{"id":617,"date":"2019-06-02T20:14:04","date_gmt":"2019-06-02T18:14:04","guid":{"rendered":"https:\/\/kunden.ak86.de\/walnut\/?p=617"},"modified":"2019-06-02T20:15:10","modified_gmt":"2019-06-02T18:15:10","slug":"617","status":"publish","type":"post","link":"https:\/\/walnutcareers.de\/en\/617\/","title":{"rendered":"Liability &#038; realness"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<p id=\"1c0f\" class=\"graf graf--h3 graf-after--figure\">Yes, as many other business travelers I get around pretty well in the German hotel industry and gastronomy. I experience imposing grand hotels, idyllic country hotels, as well as stylish design hotels\u200a\u2014\u200aand of cause sometimes hotels I could have done\u00a0without. One positive effect of frequent traveling is, that you get to know a broad spectrum of hospitality and hotel industry, a negative effect is the dulling. Guests\u200a\u2014\u200aand I catch myself occasionally\u200a\u2014\u200atake many things for granted.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3>Shields<\/h3>\n<p id=\"673d\" class=\"graf graf--p graf-after--p\">Believe it or not, when frequent travelers meet, beside faciallies and location of the hotel, the soft factors\u200a\u2014\u200athe staff\u200a\u2014\u200abecomes often topic. There is everything from praise to blame, but unfortunately those who are concerned seldom experience it. We guests often do not take into account that the staff in the restaurant and hotel are usually much younger and therefore less experienced than we are. For them, formal address and clothing are often shields, partly prescribed by the corporate\u200a\u2014\u200atheir appearance is then sometimes buttoned, bumpy or even arrogant.<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h3>Only the real ones<\/h3>\n<p>It is always the \u201creal\u201d employees who represent their house with dedication\u200a\u2014\u200aand score points in the competition for the guests\u2019 favor. It does not matter if I stay in a globally recognized grand hotel or eat in a restaurant. An exceptionally positive mood radiates only obliging and amiable employees. They are attractive and wherever I feel attracted, I return at the next opportunity without much thought. So you will unconsciously become a regular.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3>The difference<\/h3>\n<p id=\"c4e3\" class=\"graf graf--p graf-after--p\">In my memories remain the employees who showed real interest, rather if it was in a telephone call, at the reception, in the restaurant or in the corridor to the way to the toilet, with authenticity for my person or for my life situation. When I arrive at the reception, totally late, hungry and destroyed, I would like to hear: \u201cSeems, that you are looking for a beer, good food and a shower\u201d and not \u201cdid you have a nice arrival?\u201d One gives a good feeling, you feel understood; the other gives nothing\u200a\u2014\u200anada.<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h3>Commitment<\/h3>\n<p id=\"c28f\" class=\"graf graf--p graf-after--p\">The almost forgotten concept is commitment\u00a0. The committed employee will open the heart of the guest, and these open guests will be just as honest\u200a\u2014\u200anot just leave a negative review in rating portals like Tripadvisor or Foursquare. These highly communicative guests are the best consultants, they work with dedication and are completely free, volunteering to give valuable input on improvement processes and new impulses for change.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h3>Be real folks!<\/h3>\n<p>Therefore, I plead for more realness and commitment in dealing with guests and for more free space for employees to behave like this. The rules of conduct of a corporate are sometimes useful as a guide, but only if its not at the expense of honesty. Be real folks![\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Yes, as many other business travelers I get around pretty well in the German hotel industry and gastronomy. I experience imposing grand hotels, idyllic country hotels, as well as stylish design hotels\u200a\u2014\u200aand of cause sometimes hotels I could have done\u00a0without. One positive effect of frequent traveling is, that you get to know a broad &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/walnutcareers.de\/en\/617\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Liability &#038; realness&#8221;<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":614,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[14],"tags":[],"class_list":["post-617","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Liability &amp; realness - Walnut Careers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/walnutcareers.de\/en\/617\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Liability &amp; realness - Walnut Careers\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text] Yes, as many other business travelers I get around pretty well in the German hotel industry and gastronomy. I experience imposing grand hotels, idyllic country hotels, as well as stylish design hotels\u200a\u2014\u200aand of cause sometimes hotels I could have done\u00a0without. One positive effect of frequent traveling is, that you get to know a broad &hellip; Continue reading &quot;Liability &#038; realness&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/walnutcareers.de\/en\/617\/\" \/>\n<meta property=\"og:site_name\" content=\"Walnut Careers\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Walnutcareers.de\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-06-02T18:14:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-06-02T18:15:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/walnutcareers.de\/wp-content\/uploads\/2019\/06\/image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"940\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"patrick\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"patrick\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/walnutcareers.de\\\/en\\\/617\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/walnutcareers.de\\\/en\\\/617\\\/\"},\"author\":{\"name\":\"patrick\",\"@id\":\"https:\\\/\\\/walnutcareers.de\\\/en\\\/#\\\/schema\\\/person\\\/3fd8a75277622723bade746a3bd8bf46\"},\"headline\":\"Liability &#038; 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